Updated April14, 2015

 

Please note that we have modified our Privacy Policy. All changes shall be in full force and in effect as of April 14, 2015. Under the revised Privacy Policy terms, we may provide your identifiable customer information, including e-mail addresses, to our "select partners," reputable companies or organizations whose products or services may interest you. We may also disclose personally identifiable and/or aggregate customer information under the following circumstances: (a) when required by law; (b) to protect Site users, or our employees, related third parties, or property; and/or (c) in the event of a bankruptcy, insolvency, merger, or acquisition

 

Commitment to Privacy

What Information Do You Gather About Me?

How Secure is My Information?

What about My Account?

How does CableTieSupply.com Recognize Me?

Does CableTieSupply.com Use Cookies?

 

Commitment to Privacy

NOTICE: Our Privacy Policy changed on April 14, 2015.

We value you as a customer, and we know you're concerned about protecting your privacy online. Our mission is to inform you of our policies for collecting, sharing, disseminating and securing customer information online.

The site contains links to other sites as a convenience and for informational purposes only. CableTieSupply.com is not responsible for the privacy policies or the content of such Web sites.

 

What Information Do You Gather About Me?

This privacy policy explains how we collect and use customer information gathered at this web site in order to conduct our business, inform customers about our products and provide customer service. Examples of personal information we collect include: your full name, credit card information, home address, billing address, e-mail address and phone number.

What we gather: We need your name, billing address, shipping address, e-mail address, billing phone number, shipping phone number and credit card number to process and ship your order. We will e-mail you to confirm your order and keep you updated on your order status. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase.

In addition, we use your information to recommend products and features based on your past purchases, to personalize our newsletters, to maintain your account and to improve your shopping experience or to notify you of any updates to our Privacy Policy.

 

Who we share it with: We share customer information with select partners, contractors, subsidiaries and related entities who also may use the information to, for example, recommend products and features based on your past purchases, improve your shopping experience, or check on the quality of your customer service experience. We also share customer information with service providers to conduct business on behalf of our company and its affiliated entities. This includes, but is not limited to: Credit card authorization and processing companies, customer service providers and shippers. In addition, we share customer information with other companies or organizations whose products or services may interest you. In these cases, we may share or cross-reference personally identifiable information to allow these companies or organizations to contact you about their products or services or check on the quality of your customer service experience. In addition, should you choose to accept an offer from a third party marketed through our Site; we will pass your relevant personal information, including name and credit/debit card number, to that third party which may have its own privacy policy which describes how it uses your personal information once you subscribe to the service. In the event of a bankruptcy, insolvency, merger or acquisition, customer information, including personal information, may be transferred. We may also disclose aggregate, non-identifiable customer information (such as number of visits or average order amounts) to advertisers or other third parties.

 

WE DO NOT ENDORSE ANY THIRD PARTY PRODUCTS OR SERVICES AND NO THIRD PARTY IS AUTHORIZED TO ACT ON OUR BEHALF REGARDING THE UPDATING OF ANY PERSONALLY IDENTIFIABLE INFORMATION. IF YOU RECEIVE A REQUEST TO UPDATE YOUR ACCOUNT FROM A THIRD PARTY PLEASE NOTIFY US.

 

When we e-mail our newsletter, it includes prominently displayed instructions that show you how to unsubscribe from the newsletter. If you require more information about your rights, you can consult the "Consumer Protection" page on the Federal Trade Commission site.

 

The CableTieSupply Newsletter: If you want to receive e-mail newsletters from CableTieSupply (CableTieSupply.com) with updates on sales, promotions, store events and new arrivals, you must subscribe or make a purchase from CableTieSupply (CableTieSupply.com).

When we launch a new newsletter, we may e-mail it to you if you subscribe to the CableTieSupply (CableTieSupply.com) newsletter and if your buying patterns indicate that the information in the newsletter might interest you.

Each newsletter prominently displays a link you can use to unsubscribe at any time. We also include the e-mail address you used when you signed up for the newsletter, so you know which address to enter when you unsubscribe.

 

Contacting CableTieSupply (CableTieSupply.com) Customer Service: If you contact our customer service, we may use your name, e-mail address, phone number and order history to answer your question as quickly as possible. On occasion, we may contact you later to verify information or to check on the quality of your Customer Service contact.

Legal requests: We may release customer account or other information if we're advised that release is necessary to comply with the law, or to protect the rights, property and safety of our company, its affiliates, customers or others. We may also exchange information with companies and organizations or law enforcement for loss prevention and credit risk reduction.

 

How Secure is My Information?

Notice that the "http" portion of the web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Firefox and Internet Explorer use special symbols to indicate that you're in a web site's secure area. Recent versions of Firefox and all versions of Internet Explorer show a closed, highlighted lock. Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.

In addition, we encrypt every credit card number we store in our databases. Please see our Credit Card Security page for more about credit card safety.

Protecting your password: We also attempt to limit unauthorized access to your account. If you forget your password, you can create a new one. You can do your part to protect your personal information by keeping your password a secret and making sure you log off completely if you share a computer.

 

What about My Account?

Creating an account: Unlike many e-commerce sites, we don't require our customers to create an account and keep information on file with us. However, creating an account makes it even faster and easier to shop at our site.

Storing your credit card number: Do you want to keep your credit card information on file as part of Your Account? It's your decision. Your credit card number also helps us identify you if you forget your password and request a new one to access your account information.

If you don't want to keep your credit card information on file when you create an account, that's fine, you can re-enter your credit card number each time you checkout.

 

How does CableTieSupply (CableTieSupply.com) Recognize Me?

We automatically recognize your Internet Service Provider (ISP) and your operating system. We sometimes use this information to solve problems with our server. We use URL encoding to monitor your shopping activity on our site. We may use this information to determine the most popular products and pages on our site and to enhance our marketing efforts and activities. This helps us make changes to improve your shopping experience.

If you enter this site from one of our affiliate sites, you may notice a special code at the end of our Web address as you move through our site. That tells us which affiliate site you entered through. We may give that affiliate credit for any purchase you make.

 

Does CableTieSupply (CableTieSupply.com) Use Cookies?

Yes. A "cookie" is a special identifier. Web sites transfer cookies to your hard drive through your web browser. Cookies help us identify you when you visit one of our sites. If you have a discount coupon or certificate from us or an affiliate site, this information may be stored in your cookie. We don't store your password or any personal information in your cookie. If you want to prevent your browser from accepting cookies, set your browser options to let you know when you receive a new cookie, or turn off your cookies completely. You can find out how by reading the "help" portion of your toolbar on most browsers. Remember, however, that if you turn off the cookies feature, you will not be able to take advantage of all the special features we offer.

 

Modifications to Privacy Policy: We may make modifications to this Privacy Policy from time to time. Please check this web site for periodic updates. Each version of this Policy will be identified at the top of this page by its effective date.

 

Acceptance of Terms by Customer: Please note that accessing this web site or otherwise providing any information to us constitutes your acceptance of the terms set forth in our Privacy Policy and all other Terms of Use.

 

Governing Law: Any disputes arising under this Agreement will be resolved in accordance with the Terms of Use.